Shaping the Future.

What’s Orchid’s
2030 Bold Aim?

By 2030, we seek to:

  • Inspire 100,000 stakeholders

  • Catalyze 1,000+ wellbeing-first jobs across a network of healthcare partners

  • Lead by example in 10 rural communities supporting over 20,000 patients

We're sharing the success of our Wellbeing-First Operating Model far and wide.

The Heart of Our Model?

Our Flywheel

1 - Employee Wellbeing-First

2 - Trusting Relationships

3 - Community Health

4 - Financial Sustainability

Read more on how our Wellbeing-First Flywheel keeps our organization in motion.

We advance a new model for community health to thrive based on relationships, joy in work, and health equity.

Comparing Primary Care Operating Models?

Status Quo

  • Profit-first approach: prioritizes financial outcomes over trust and autonomy in care teams.

  • Top-down control: bureaucratic systems and excessive financial metrics dominate decision-making.

  • Rushed, transactional care: short visits focus on addressing risks rather than meaningful patient relationships.

  • Limited community focus: emphasizes traditional healthcare tasks over broader community engagement.

Orchid Wellbeing-First

  • People-first approach: care teams are valued, trusted, and empowered to prioritize patient and community needs.

  • Local decision-making: small, empowered teams guide care with focused, meaningful metrics.

  • Personalized care: builds strong relationships through longer, patient-focused visits. Care is guided by "what matters most" to patients.

  • Community integration: works collaboratively with local health and community partners.

“This was the warmest, most thorough and unhurried doctors visit I’ve ever had. I felt really cared for, (my doctor) thought about outside the box solutions to my issues.”

— Excerpt from Patient Experience Feedback Survey

Orchid Values.

    • We value curiosity and courage over uniformity.

    • We ask “why” and challenge our own and each other’s decisions and reasoning. 

    • We embrace a learning environment and are not afraid to try new things.

    • We believe in the unique value that each person brings to the table and seek to understand their perspective, ideas, strengths, and challenges.

    • We provide the support needed to perform our jobs well but also the time needed to rest and recuperate.

    • We acknowledge that the organization's actions can positively or negatively impact its surrounding ecosystem and make a commitment to being a respectful and responsible ecosystem player.

    • We admit to and learn from our mistakes in a safe and supportive environment.

    • We choose to be accountable to one another by being honest and individually responsible for our own job performance.

    • We are committed as a company to be transparent about our plans and actions and to communicate those effectively to our team.